Returns

We won’t bore you with long explanations—just follow the steps below to make your return smooth and easy.

Return Policy

If you’ve changed your mind, any unused qshop.id tumbler or bottle in its original packaging can be returned within 30 days of your purchase. Please note that, unless the return is due to our mistake, you’ll need to cover the shipping costs. Once we receive your return, we’ll process your refund within 10 business days.

Important Notes

• Returns are only accepted if labels and stickers are intact.
• We do not offer exchanges at this time.
• Items returned in a used condition won’t be sent back to you. Instead, you may receive a partial refund or another form of compensation, as determined by qshop.id.

Not sure if your product is eligible for a return? Reach out to our support team [here] before requesting a return label.

Return Instructions

Ready to start your return? Click the button below to access our return portal, where you can easily generate your return label. After entering the required details, download and print the label. Pack up your items securely to prevent damage during transit, attach the label to the package, and drop it off at your nearest post office. We’ll take care of the rest!